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Signals not appearing

Signals aren't showing up, what to check

1. Is the watchlist active?

Open Watchlists in the sidebar and confirm the watchlist's card shows Active, not Paused. A paused watchlist collects no signals.

2. When did you last run a scan?

Click Run now on the watchlist to start a pass at once. A pass runs every collector in turn and can take several minutes, and the watchlist's card shows when it was last checked.

3. Are the company domains correct?

Revnox matches signals to companies using their root domain. Common errors:

  • Using a subdomain: use company.com, not app.company.com
  • Using the wrong TLD: company.io and company.com are different companies
  • Using the parent company domain for a subsidiary

4. Are signal types enabled?

In watchlist settings, check that the signal categories you expect are enabled. If you deselected "Hiring" during setup, hiring signals won't appear even if the company is actively hiring.

5. Is the source running?

Some sources need a provider account, and that is configured for the whole Revnox instance, not per workspace. Settings > Integrations shows each collector's state: No source means it is not running, and a collector marked with a source followed by "only" is running on that free source alone.

6. Is the company actually generating signals?

Not all companies produce signals at all times. A small, stable company with no recent news, no job postings, and no active LinkedIn presence will genuinely have no signals. Try monitoring for 7-14 days before concluding signals are missing.

Still stuck?

Contact support with your watchlist ID and the company domain. We can pull diagnostic logs from the signal collector.

Signals not appearing