Revnox runs a two-provider waterfall to find email addresses: Apollo, then Hunter, unless the workspace has set its own order. If both fail, there are usually addressable reasons.
Enrichment needs a working key for at least one provider. The Enrichment page in the sidebar lists each provider, says when its key was last checked, and says when enrichment will skip it. Revnox re-checks every key on a schedule, and admins and owners can press Test beside a provider to check it now, or add and replace keys.
Enrichment accuracy is highest when you provide:
If you only have a company name, Revnox will attempt domain resolution first, but this step can fail for companies with unusual branding.
Enrichment databases have limited coverage for:
For these, try finding the contact directly on LinkedIn and adding their email manually.
Hunter and Apollo index heavily by common titles (CEO, VP, Head of). Non-standard titles ("Growth Hacker", "Chief Vibes Officer") may not be indexed. Try searching by a more standard version of the title.
If enrichment fails, open the contact in Revnox and click Add email manually. This bypasses the waterfall and lets you enter an address directly.